Bilingual Sales Administrator – Canon U.S.A., Inc. – Melville, NY


Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean (excluding Mexico) markets. With approximately $31 billion in global revenue, its parent company, Canon Inc. (NYSE: CAJ), ranks third overall in U.S. patents granted in 2014 and is one of Fortune Magazine’s World’s Most Admired Companies in 2015. In 2014, Canon U.S.A. has received the PCMag.com Readers’ Choice Award for Service and Reliability in the digital camera and printer categories for the 11th consecutive year. Canon U.S.A. is committed to the highest level of customer satisfaction and loyalty, providing 100 percent U.S.-based consumer service and support for all of the products it distributes. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. In 2014, the Canon Americas Headquarters secured LEED® Gold certification, a recognition for the design, construction, operations and maintenance of high-performance green buildings. To keep apprised of the latest news from Canon U.S.A., sign up for the Company’s RSS news feed by visiting www.usa.canon.com/rss and follow us on Twitter @CanonUSA. For media inquiries, please contact pr@cusa.canon.com.

Canon USA’s Latin America Group is seeking a Sales Admin III to be responsible for effectively and efficiently processing purchase orders and credit notes in a timely manner.

Responsible for verifying available inventory, product pricing, and entering order adjustments into the system, along with other charges and/or credits, checking for back orders and partial shipments.

Will assist Dealers/Distributors responding to inquiries, in resolving problems/complaints, and modifying orders. Demonstrating customer service at all times.

Coordinate with Account Executives as to the status, requirements, conditions, funds verification, and credit limits of distributors.

Follow up daily in the order processing cycle: review the status of orders, daily reservations, shipping deadlines, monthly closings, daily emissions, allocations, and request of special shipping instructions from customers.

Ensure immediate emissions/delivery and make sure all merchandise is shipped on time.

Investigate and process Credit & Debit Notes with regards to special promotions, offers, programs, price discounts in a timely manner.

Update and maintain records and dealer information in the system, and follow up on the order processing cycle.

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Canon U.S.A., Inc., headquartered in Melville, New York, is a leading provider of consumer, business-to-business, and industrial digital…



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