Billing Representative II – Canon USA – Melville, NY


Company Overview:
Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean (excluding Mexico) markets. With approximately $31 billion in global revenue, its parent company, Canon Inc. (NYSE: CAJ), ranks third overall in U.S. patents granted in 2014† and is one of Fortune Magazine’s World’s Most Admired Companies in 2015. In 2014, Canon U.S.A. has received the PCMag.com Readers’ Choice Award for Service and Reliability in the digital camera and printer categories for the 11th consecutive year. Canon U.S.A. is committed to the highest level of customer satisfaction and loyalty, providing 100 percent U.S.-based consumer service and support for all of the products it distributes. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. In 2014, the Canon Americas Headquarters secured LEED® Gold certification, a recognition for the design, construction, operations and maintenance of high-performance green buildings. To keep apprised of the latest news from Canon U.S.A., sign up for the Company’s RSS news feed by visiting www.usa.canon.com/rss and follow us on Twitter @CanonUSA. For media inquiries, please contact pr@cusa.canon.com.

† Based on weekly patent counts issued by United States Patent and Trademark Office.

All referenced product names, and other marks, are trademarks of their respective owners.

Canon is proud to be an equal opportunity employer. Minority/Female/Individuals with Disabilities/Protected Veterans. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other characteristic protected by law. To read more about employment discrimination protections under federal law, please visit this site: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf

Position Overview:
Responsible for compiling amounts owed from purchase orders, charge slips, sales tickets etc, and for preparing invoices and recording transactions. Maintains all payment records. Familiar with standard concepts, practices, and procedures within a particular field. Relies on experience and judgment to plan and accomplish goals.

Responsibilities:
Reviews installation reports and verifies information to ensure that customer purchase order corresponds to customer pricing. Interacts with regional order department to assist and resolve order processing errors and inquiries.

Calculates and processes customer invoices and dealer credits on System 80 and various PC programs, utilizing established formulas and conforming to National Account Agreements to determine accurate billing of rental and purchase equipment.

Reviews accuracy of Daily Billing Reports, researching and correcting inappropriate charges before release of invoices to customers/dealers.

Interacts closely with National Account customers/dealers/Account Representatives, applying customer service skills to investigate billing inquiries. Verifies with Contract and Credit Departments the need for billing corrections.

Updates machine information regarding price changes due to contract renewal and department code changes to ensure correct billing and issuance of sales commission.

Inputs servicing dealer change due to machine relocation or dealer cancellation. In these cases, selects alternate dealer and issues correspondence to dealer/customer in order to ensure ongoing service of equipment.

Supports sales staff with information regarding account status.

Qualifications:
This position requires a HS degree or equivalent and at least 3 months experience. Figure aptitude, knowledge of CRT and PC, excellent interpersonal and communication skills, detail oriented, and excellent office skills.

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Canon U.S.A., Inc., headquartered in Melville, New York, is a leading provider of consumer, business-to-business, and industrial digital…



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