Learning and Development Specialist (Trainer) – Goodwill Industries of the Valleys – Roanoke, VA


Job Description
Job TITLE: Learning and Development Specialist (employee trainer)
Reports To Manager of Learning and Development

Employees of Goodwill go to work each day just like everyone else. They stock shelves in retail stores, drive trucks, balance spreadsheets in accounting, manage people and much more. They earn their paycheck just like everyone else. But at the same time they are also earning a second paycheck. They are helping fund, through their work, training and job programs that will put people with employment barriers in our community back to work.

Goodwill Industries of the Valleys has a position open for a Learning and Development Specialist located in Roanoke, VA.

JOB PURPOSE:
The L&D Specialist is responsible for teaching and facilitating organized training programs through in-person and online classes in accordance with course descriptions, outlines and class schedules; evaluating progress of trainees; and advising trainees of their progress. This position designs, develops, conducts and organizes training programs to affect employee behavior and improve employee performance. They help develop and implement new training materials such as classroom activities, manuals, learner guides, facilitator guides, job aids, training videos and online modules.

Day-to-day work involves frequent contact with people and business travel is sometimes required.

ESSENTIAL DUTIES AND RESPONSIBLITIES:
Facilitated Learning

  • Conducts organized classes at the instructional level to meet the requirements stated in the course description and lesson plans. Travel to various sites as required to conduct training.
  • Advises and assists trainees in achieving stated course objectives, and tests trainees to measure progress and evaluate effectiveness of training.
  • Collects and maintains inventory of supplies, such as training handbooks, training materials, and equipment.
  • Maintains necessary records of student enrollment, attendance, and progress. Prepares and submits reports as required.
  • Reports to immediate supervisor and/or other appropriate personnel any condition which might jeopardize the health or safety of trainees or the public.

Learning Program Design and Development

  • Assists with conducting surveys with focus groups, instructors, managers and subject matter experts.
  • Works collaboratively to complete needs analysis; develops and validates training content; and ensures the proper transition of materials to the learning environment.
  • Participates in the development of curriculum by evaluating course offerings, including the revision of course descriptions and course outlines.
  • Designs learning courses or products that meet the training needs and requirements of the stakeholders.
  • Creates computer based training modules using MS Office and industry-standard authorizing tools.
  • Designs and creates instructional aides, handouts and presentation materials for classroom, online, and blended learning environments.
  • Creates and uses assessment tools to analyze and measure learning impact.
  • Tests and deploys new and revised courses to the learning management system (LMS) Sandbox.
  • Remains current with operational changes and developments in learning methodology/technology to continuously improve/update training programs and materials.

ADDITIONAL DUTIES AND RESPONSIBILITIES

  • Accomplishes all tasks as appropriately assigned or requested for successful completion of the mission of GIV.
  • Attends conferences, seminars and meetings to increase general knowledge and personal growth as deemed appropriate or requested by immediate supervisor.
  • Keep current with new developments and knowledge in adult learning techniques

QUALIFICATIONS:
Experience, Competencies and Education

  • Bachelor’s Degree (B.A.) preferred, however training experience in a related field will be given consideration.
  • Three to five years of training program design related experience is highly preferred.
  • Excellent written and oral communications and presentations skills required.
  • Experience training in an adult learning environment is required.

Language skills

  • Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or government regulations.
  • Ability to write reports, business correspondence and course curriculum.
  • Ability to effectively present learning in a classroom environment to various levels of employees including management.
  • Ability to effectively present classes online.

Mathematical skills

  • Basic Skills: Ability to add, subtracts, multiply and divides in all units of measure, using whole numbers, common fractions, and decimals.
  • Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning ability

  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Other

  • Effective Interpersonal, creative-thinking, decision-making and communication skills.
  • Working knowledge of eLearning concepts, curriculum writing, project management, and Learning Management Systems (LMS).
  • Proficient with Microsoft Word, Excel, and PowerPoint software.
  • Experience with online learning or production of training videos a plus.
  • The ability to establish and maintain effective working relationships with trainees, staff and management.
  • Must be able to successfully complete State background investigation and drug screen.

CERTIFICATES, LICENSES, REGISTRATIONS:

  • Must have a valid state of Virginia driver’s license, and be able to provide proof of insurance. Additionally, 3+ point DMV record required to drive company vehicle.

AMERICANS WITH DISABILITIES SPECIFICATIONS:
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is occasionally required to stand; walk; sit; reach with hands and arms; climb stairs; balance; stoop; kneel; crouch or crawl; talk or hear; taste or smell.
  • The employee must occasionally lift and/or move up to 25 pounds.
  • Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Work Environment
Work environment characteristics describe here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • While performing the duties of this job, the employee is not normally exposed to weather conditions.
  • The noise level in the work environment is usually low to moderate.

Goodwill Industries of the Valleys is an equal opportunity employer committed to diversifying its workforce (Race/ Color/ Gender/ Religion/ National Origin/ Disability/ Veterans/ Sexual Orientation)

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Local candidates only:

Required experience:

  • Prefer one year of training: 1 year

Required education:

» Apply Now

Please review all application instructions before applying to Goodwill Industries of the Valleys.

» Apply Now

Please review all application instructions before applying to Goodwill Industries of the Valleys.




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