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Minority/Female/Individuals with Disabilities/Protected Veterans. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other characteristic protected by law. To read more about employment discrimination protections under federal law, please visit this site: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf Located in Costa Mesa, Calif., provide daily support of incoming repairs of Canon Broadcast TV lenses and accessories. Provide technical support to customers on operational or maintenance aspects of system equipment.
Provide expedited repairs to support Factory Service Center’s efforts to meet department goals on turnaround time for all repairs. Under general supervision perform on-site preventative maintenance, routine repair, and calibration after installation. Repair lenses and related equipment for Canon dealers and customers in a timely and professional manner. Provide technical support and training to dealers via telephone.
Provide information concerning parts, technical information and schematic drawings, and responds to technical inquiries. Receive and inspect incoming items for repair and furnishes verbal and/or written cost estimates for repairs. Maintain service area and service repair records. Requires High School Diploma or G.E.D.
and minimum of 6 months of work experience. The ideal candidate will have basic electronics knowledge. Experience working in an electronics repair environment helpful. Optical repair experience is preferred.
Knowledge of broadcast camera systems preferred. Ability to provide exceptional customer service is a must. Excellent verbal and written communication skills are required. Basic computer skills with the Windows 7 operating system and all Microsoft Office applications are required.
Must be able to lift 50 lbs. Position may include some domestic and international travel. Requires driving for company business as an essential function of the job and must remain in compliance with company safety guidelines and policies. Repair, troubleshoot lenses optical