Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean (excluding Mexico) markets. With approximately $31 billion in global revenue, its parent company, Canon Inc. (NYSE: CAJ), ranks third overall in U.S. patents granted in 2014† and is one of Fortune Magazine’s World’s Most Admired Companies in 2015. In 2014, Canon U.S.A. has received the PCMag.com Readers’ Choice Award for Service and Reliability in the digital camera and printer categories for the 11th consecutive year. Canon U.S.A. is committed to the highest level of customer satisfaction and loyalty, providing 100 percent U.S.-based consumer service and support for all of the products it distributes. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. In 2014, the Canon Americas Headquarters secured LEED® Gold certification, a recognition for the design, construction, operations and maintenance of high-performance green buildings. To keep apprised of the latest news from Canon U.S.A., sign up for the Company’s RSS news feed by visiting www.usa.canon.com/rss and follow us on Twitter @CanonUSA. For media inquiries, please contact .
† Based on weekly patent counts issued by United States Patent and Trademark Office.
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Supports the service organization with testing and monitoring of conformance to established quality assurance standards for Canon products.
Analyzes quality, repair and refurbishing data for trends.
Performs forecasting and inventory control of parts required for repair.
Inspects/tests new products for quality standards.
Evaluate technical issues, make recommendations and develop technical notices on counter measures.
Act as technical resource for the development of new training programs and other important projects.
Requires a bachelor’s degree in a relevant field plus 3 to 5 years of related experience.
Proficiency in MS Office, including practical knowledge of Excel, Word and PowerPoint.
This positions requires some domestic and international travel (about 20%).