Emergency Management Public Information Officer/Joint Information Center Coordinator – Salt Lake City, UT 84111



We are looking for an
Emergency Management Public Information Officer/Joint Information Center Coordinator to support our Salt Lake Fire Department team. This position is responsible for coordinating citywide emergency alert, warning and messaging; managing joint information system (JIS) training and exercise for city public relations and public information personnel; emergency management content creation for television, radio, live presentation, print, media applications and social media outlets; writes and edits web copy, press releases, correspondence and speeches; works collaboratively with Information Management Services team and performs duties in a high demand, sometimes stressful, deadline-driven environment. The position requires the ability and skills necessary to work with the entire Salt Lake Community as well as the media in a positive, inclusive, friendly and professional manner.

This position includes a robust benefits package. Learn more about our benefits here: Salt Lake City Benefits.

This position will remain open until filled and may close at any time without notice. The first review of applications will begin on Monday, May 2, 2022 at 8:00 a.m.

Offers of employment are contingent on successful completion of a criminal background check in accordance with City policy and applicable law. Criminal offenses will be reviewed on a case-by-case basis and do not automatically disqualify a candidate from City employment.


  • Coordinates and supports the combined preparation and response efforts of multiple departments in gathering, validating, and distributing emergency information to protect and inform the public and internal City stakeholders.
  • Arranges schedules and participates in training and exercise of the City joint information system in activation, response, and management in support of multiple department emergencies.
  • Provides on and offsite support, as needed, to department public information personnel managing large incidents.
  • Develops and maintains a strategic marketing plan for the Salt Lake City Emergency Management Division.
  • Creates and distributes various communications through electronic means and networks. Collaborates with City departments and other team representatives to develop, create and distribute key messages for citywide, projects and news. Regularly and consistently updates and monitors online content including the website, blog, and social media outlets.
  • Manages requests and inquiries from various media outlets; schedules interviews and coordinate communication efforts from within the City and with external representatives.
  • Coordinates department requests for content development. In coordination with Emergency Management Division Chief and/or Captains, collaborates with city staff, as needed, to write and edit multiple language press releases, literature, and web copy in a timely and professional manner.
  • Manages the release of urgent and emergency information and warnings for the public and Salt Lake City Employees.
  • Coordinates the use and operation of a Public and/or Media Call Center when emergency situations warrant.
  • Conducts regular research of relevant blogs, micro blogs, list serves, events and RSS feeds, and collaborate with IMS Department to provide reporting onsite metrics and usability components of City websites.
  • Conducts and engages in public speaking at public meetings.
  • Maximizes the reach and distribution of all Emergency Management public outreach efforts into the whole community of Salt Lake City.
  • Completes special projects related to training and development and performs other related duties as required.


  • Bachelor’s degree in English, Spanish, Journalism, Communication or Public Relations plus 3 years of related work experience. Related work experience may be substituted for education on a year-for-year basis.
  • Effective writing, editing, copywriting and copy-editing experience are required, in addition to effective verbal communication skills. Demonstrated ability to follow instructions, multi-task, meet deadlines and perform duties in a high demand work environment.
  • Experience with current design, graphics and web publishing software, as well as social media, blogs, wikis, podcasts including: Facebook, Twitter, YouTube, Flicker, and other governmental sites, etc.


  • Background knowledge of HTML web-based languages.
  • Ability to use media production-related software programs such as Front Page, Dream Weaver and Adobe Design Suites, as well as desktop publishing, spreadsheet and word processing software necessary to complete related projects.
  • Knowledge or experience in public safety or government communications.
  • Fluent in oral and written Spanish and English communication.


  • Considerable exposure to stressful situations as a result of human behavior while working at emergency scenes.
  • Moderately physical activity while engaged in routine duties, lifting, carrying and moving equipment.
  • Non-traditional working hours which include evening and weekend work. During prolonged emergency operations, may be required to work without sleep for extended periods.


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