Note: This position is open to candidates living anywhere in the U.S., except Alaska, California, District of Columbia, Hawaii, New Jersey, New York, and the city of Seattle WA.
Technical support representatives help customers figure out why their device or software isn’t working. By asking the customer the right questions, technical support reps troubleshoot and work through knowledge-based research to help the customer find the solution.
If you’re the tech guru everyone runs to when their devices malfunction, working as a tech support rep could be the right role for you. Right now, KellyConnect is hiring for hundreds of technical support representative roles. These full-time jobs can be done from the comfort and safety of your home office.
To help job seekers learn more about this role, KellyConnect is hosting a free webinar so you can see if a career as a technical support representative is right for you.
Can’t attend? No worries! Register, and we’ll send you a link to the recording.
Webinar Details: All You Need to Know
- Who: Anyone who wants to learn more about the technical support representative role
- What: A webinar from KellyConnect with all the need to know information (register now!)
- When: Thursday, June 25, at 9:00 a.m. Pacific Time
- Where: Anywhere!
Working as a tech support rep, you’ll help customers via calls or emails. Some of your daily tasks might include:
- Retrieving or resetting customer usernames and passwords
- Helping customers navigate apps
- Troubleshooting email issues
- Resolving data sharing and synchronization issues
This second shift position (working between 1:00 p.m. and 11:00 p.m. Eastern Time) is entry-level. You should have a high school diploma or GED and at least six months of customer service experience. You’ll also need high-speed internet in your home office.
Start Your Tech Support Career Today!
Register for the webinar today to learn more about this exciting, full-time, work-from-home opportunity.
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