Operations Director – Vancouver, WA 98661



Since its inception in 2001, Phoenix Industrial, Inc. has been providing superior construction services to a wide range of industrial customers. We excel operating as an industrial general contractor. Every project we undertake demands and receives our best effort. It is an attitude we nurture and maintain, and an attitude that attracts the best people in the industry to join our team. Excellence attracts excellence, and Phoenix Industrial, Inc has risen by our collective commitment to quality. We are now a self-performing company capable of bonding projects to $100 million, but we have never risen far from our roots. We still serve the same clients that helped us at the start. Phoenix Industrial, Inc brings a solid reputation for performance in construction and an outstanding safety culture. We are pleased to be among the top in our industry for safety and this gives us the upper-hand when working on large and complex projects throughout the United States.

The description covers the principal duties, responsibilities, and requirements of the job. This description shall not, however, be construed as a complete listing of all miscellaneous, incidental, or similar duties, responsibilities, and qualifications which may be required.

The description covers the principal duties, responsibilities, and requirements of the job. This description shall not, however, be construed as a complete listing of all miscellaneous, incidental, or similar duties, responsibilities, and qualifications which may be required.


The Operations Director will be responsible for the project day-to-day operations of the respective Division/Business Unit. Through subordinate Project Managers, Construction Managers and/or Superintendents directs the operations for all assigned projects. Has profit and loss responsibility for projects under their control. Requires operational skills.



  • Develop operations plan and direct overall activities to assist in achieving total project objectives. Responsible for budgeting, planning, staffing, safety, quality, and procurement.
  • Direct (through subordinate managers) project activities to obtain optimum use of equipment, facilities, and personnel.


  • Select and develop prospective relationships that provide the best Go/Get opportunity given the competition, available resources, risk profile, profit potential and capabilities of Casey Industrial.
  • Contact business representatives of potential clients to identify their needs and sell Company value, skills and services.
  • Build long term relationships with owner, OEM, and engineering firm representatives.
  • Meet client’s needs prior to contract execution. Provide advice, liaison, planning, etc. to prospective and current clients.
  • Gain an in-depth knowledge of accounts and contacts garnered through on-line professional networking and social media, internet searches/RSS feeds, connections through LinkedIn, Twitter, Facebook and other applicable resources.
  • Serve as a company role model and represent the company (as an attendee or a presenter) at trade shows, public relations events, community activities and other client-related events.


  • Reviews and analyzes expenditure, financial, and operations reports to determine requirements for increasing profits, for respective projects. May coordinate activity with appropriate project operational personnel to ensure total project(s) budgets are met.
  • Manage all financial aspects of contracts by performing cost analysis activities on a routine basis to protect Company’s interest while simultaneously maintaining a good relationship with Client.
  • Approves requisitions for equipment, materials, and supplies within limits of Regional/Divisional Office or Facility operational budget. May negotiate contracts with equipment and materials suppliers.
  • In depth understanding of financial/accounting principles.


  • Significant experience reviewing and understanding contracts and negotiating experience are required.
  • In depth understanding of Change Order Management with a focus around cost, schedule, and scope management.


  • Interact regularly with senior Company management and client representatives.
  • Attend periodic internal project progress, division/business unit, and corporate meetings. Represent Company in external project meetings.


  • Enforces compliance of project personnel with administrative policies, procedures, safety rules, and governmental regulations.
  • Trains and develops subordinate personnel and approves personnel actions and pay changes for assigned area.
  • Represent Company in project meetings; assists in labor negotiations/strategy meetings, etc.


  • Through Project Managers, and on-site Construction Managers/Superintendents insure all employees and subcontractors adhere to project, corporate, and client safety processes and policies.


  • Through Project Managers, and on-site Construction Managers/Superintendents insure all employees and subcontractors adhere to project, corporate, and client quality processes and policies.


  • In the Preconstruction phase generally receives the Invitation to Bid/Request for Proposal (RFP), reviews the Bid/Contract documents, participates in the Bid Adjudication meeting with Go/No-Go decision.
  • Supports proposal development efforts to adhere to customer RFP requirements along with providing content to position the company with the best chance of winning the project.
  • Supports business unit estimate development with a focus on risks/opportunities and utilizing previous customer hot buttons to give the company the best chance of award.
  • In the Pre-Planning phase reviews/approves the project schedule/budgets and facilitates the handover process to Project/Construction Management.


  • Monitors/controls the execution phase through administrative direction of Project Managers and on-site Construction Managers/Superintendents to ensure project adheres to schedule and budget; monitor overall safety, quality, and productivity of work performed by the division/business unit operation, investigating potentially serious situations and implementing corrective measures.


  • Assume additional responsibilities as directed by Division/Business Unit Director.
  • Assume additional responsibilities as required by the division/business unit operating needs or as directed by corporate dictate.

. Requirements:


  • A four-year construction, engineering or related degree or equivalent combinations of technical training and/or experience, plus extensive (ten or more years) experience/knowledge of construction, design, finance and management required.
  • Prior experience for General Contracting company/Construction Management firm with mid-to-large scale projects of a complex nature.


  • Ability to work independently and with a team in a fast-paced and high-volume environment with emphasis on accuracy and timeliness.
  • Advanced understanding of construction/fabrication methods, processes, and supervision of large groups essential
  • Must be able to apply innovative and effective management techniques to maximize employee and project performance.
  • Knowledge of multiple construction delivery models to include EPC, Design-Build, etc.
  • Strong persuasive and influencing skills.
  • A thorough understanding of corporate and industry practices, processes, standards, etc. and their impact on project activities is vital; superior communication and interpersonal (tact, diplomacy, influence, etc.) skills essential.
  • Exceptional ability to interact professionally with clients and all levels of management and to successfully manage business relationships.
  • Ability to use discretion and confidentiality.
  • Strong organizational, management and leadership skills.
  • Significant business, marketing, and estimating skills required.
  • Excellent oral and written communication skills.
  • Outstanding presentation and relationship building skills.
  • Proficiency with standard office software.


  • When visiting jobsites, the work environment involves some exposure to hazards or physical risks, which require following basic safety precautions.
  • This work environment may involve moderate exposure to unusual elements, such as extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors and/or loud noises.
  • Work is performed in both indoor and outdoor environments with possible exposure to noise, dust, fumes, noxious odors, gases, mechanical and electrical hazards, moving objects, sharp edges, and all types of weather and temperature conditions. Occasional or frequent air travel with overnight stays.


  • Manual dexterity, sitting, standing, and walking for extended periods of time.
  • Occasional climbing stairs / ladders, bending, stooping, reaching, and crouching.
  • Visual acuity to read printed and electronic documents.
  • Lifting and / or exerting of force up to 50 pounds occasionally, 20 pounds of lifting / force frequently, and up to 10 pounds of lifting / force constantly to move objects; and frequent driving of motor vehicles.


This position is a standard Full-Time position, with a general business operating schedule, Monday-Friday.


Travel required up to 50%


Medical, Dental, Vision, Life insurance, Supplemental benefits, 401k, Employee stock purchase plan (ESPP), PTO.

MasTec, Inc. is an equal employment opportunity employer. The Company’s policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, religion, national origin, age, disability, genetic information, military status or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. It is also MasTec’s policy to comply with all applicable state, federal and local laws respecting consideration of unemployment status in making hiring decisions.


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