SYKES, a leading provider of customer contact management solutions, is hiring for 1,000 remote customer support agents this holiday season.
SYKES hires for remote workers in 40 U.S. states. The company fosters a culture of growth, offering numerous opportunities for employees to achieve their personal and professional development goals.
About SYKES Enterprises
Founded in 1977, SYKES works to provide clients with “end-to-end global customer interaction management solutions.” SYKES serves industry leaders around the world, providing many Fortune 1000 and Global 2000 companies with outsourcing, risk management, customer acquisition and retention, sales, digital marketing, and analytical support services.
Headquartered in Tampa, Florida, SYKES has an additional corporate office in Denver, Colorado, and operates more than 65 call center locations nationwide, including regional headquarters in Belen, Heredia, Costa Rica; Edinburgh, Lothian, Scotland; and Manila, Luzon, Philippines.
According to SYKES, its goal is to “help people, one caring interaction at a time. We believe everyone and every interaction matters. With an ‘others first’ mentality, we serve with thought and heart, owning every moment, working to quickly, simply, and effectively make things better.”
SYKES Customer Support Agent Details
Here’s what you need to know about SYKES’ remote customer support agent role, hiring now.
Duties: Provide order support, product selection guidance, and troubleshooting, all while maintaining a strong brand presence with all customers.
Qualifications: Ability to speak on the phone and use a computer, empathize with others, use logic, solve problems, and work on a team.
Location: From your home office in the U.S., EXCEPT for Alaska, California, Hawaii, Massachusetts, Montana, New Mexico, Ohio, Rhode Island, Vermont, and West Virginia. SYKES does not hire in these 10 states.
Applying at SYKES
Use your FlexJobs membership to find out more details about the seasonal customer support agent job at SYKES and to apply. Hiring is ongoing and the first round of training starts November 4, 2019. Be sure to check out the SYKES company page on FlexJobs to learn more about the company and to see other open flexible jobs.
Photo Credit: bigstockphoto.com
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