With Headquarters in the UK, Interact operates globally and is one of the fastest growing intranet software companies in the world to-date.
Interact has built a strong reputation of delivering successful and collaborative intranet solutions to leading companies such as Dominos, Playstation, AT&T and Make a Wish Foundation – hundreds of thousands of users each year will see and use your work to support their workplace activities.
We are seeking a Technical Services Developer to be responsible for providing the highest level of technical services for our flagship product Interact and custom applications for various customers. As a Technical Services Developer, you will deal with the most intricate technical issues with our most strategic customer. You will have superior troubleshooting and analytical skills, enjoy solving complex problems, analyze code, and work with our development team to resolve complex issues. You will be highly motivated and driven to help both internal and external customers, having the ability to dive deep into a new product to learn it inside out.
This role will have contact with our customers either via phone or email communication channels. You must be able to present yourself, the product, and the organization in the most positive light – so we are looking for somebody who is personable and upbeat.
Hours of Coverage:
- Monday to Friday – flexible working for 8+ hours per day between 7 am and 6 pm CT.
- On-Call: Once every 4-5 weeks, in addition to your schedule above, you will be on-call for a week if our Premium clients raise an urgent ticket after normal business hours