Working Solutions, a Texas-based provider of on-demand customer service and sales agents, is hiring thousands of freelance, remote agents for the holiday season and into the new year.
A company that values work-life balance, Working Solutions has a remote workforce that includes sales, customer care, travel, and tech support agents in the U.S. and Canada.
About Working Solutions
With 23 years of success, Working Solutions is a recognized leader in onshore, on-demand contact center solutions. It delivers fast-flex business process outsourcing (BPO) services for clients and their customers across diverse industries, such as consumer services, healthcare, retail, travel, and hospitality.
The company maintains a network of more than 110,000 registered agents who work as independent contractors across the nation. It considers workforce scalability “critical to its foundation and the reason the company was created.”
Working Solutions Remote Agent Job Details
Working Solutions is hiring for four different remote jobs this holiday season. Pay ranges from $9-$20/hour, and agents can live anywhere within the U.S. or Canada, except for California, New York, Pennsylvania, and Washington. Training will take anywhere from two days to a few weeks, depending on the role.
Duties will include providing personalized tax preparation software support and guidance and troubleshooting through inbound phone calls and video chat. One to two years’ experience in a high-volume customer service role is required. Having prepared your own taxes is a plus.
This remote role will provide customer support on itinerary selection and ticketing options for air, hotel, and car reservations, and make changes to existing reservations. One to two years’ experience in a high-volume customer service role, experience in a GDS system, or a strong interest in learning Sabre is needed.
Taking inbound customer service calls and talking with buyers and sellers to provide first-call resolution or determine the appropriate triage route are the main tasks of this role. You’ll need some working knowledge and interest in sports, music, or theater, and one to two years’ experience in a high-volume customer service role.
Working remotely, this role will provide compassionate customer care support through inbound calls and outbound calls to assist seniors and their families in finding senior living care. One to two years’ experience in a high-volume customer service role is required. Experience in the senior care industry is preferred, or a strong desire to learn about senior care.
Applying at Working Solutions
Use your FlexJobs membership to find out more details about these contract, remote agent jobs at Working Solutions and to apply. Be sure to check out the Working Solutions company page on FlexJobs to learn more about the company and to see other open flexible jobs.
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