Community Platform Administrator
We’re building truly hardcore, high-end technology. From our calculation engine and in-memory data store, to apps and predictive analytics, amazing technology is being developed every day.
We’re addressing a $100B/year problem for global businesses. It’s challenging—and it’s fun. We work hard, and we love to see our efforts paying off.
With 600 customers and 100% growth year-over-year, Anaplan’s software is solving some of the most complex challenges in the business world. CEOs, analysts, and the press agree—Anaplan is changing the way the world does business.
See more about Anaplan here and how we have been recognized as a company here .
Anaplan’s Community Platform Administrator is the nerve center of our Community and Content team . The primary function s of the Community Capabilities Administrator are to:
E nsure day-to-day user engag ement on the Anaplan Community
S pearhead all Community reporting functions
P roactively monitor community engagement levels
C ollaborate with the community team and business stakeholders to assess program, community, and Anaplan user engagement, health, and overall success.
You will report to the Director of Community and Content , and work closely within a core Community team, alongside Customer Care teams, and with internal customers like Customer Success, Marketing, Alliances, and Sale Enablement teams. The Community Capabilities Administrator will help maximize the value of the Community platform as a strategic user engagement tool by helping Anaplan user quickly find the informat ion they need to use Anaplan, promote Anaplan adoption , connect to other users, and improve their Anaplan practices . The Community Capabilities Administrator will also handle first- and second-level technical maintenance of the Community Platform.