Jive Admin / Community Administrator job – GSPANN Technologies – San Francisco, CA


Jive Admin / Community Administrator

GSPANN Technologies

3 reviews


San Francisco, CA

Essential Job Duties: Technical maintenance of the Jive platform, including but not limited to space and group maintenance, and guiding correct usage of the platform’s tools.Coach users and administrators on the use of collaboration tools and social content such as blogs, wikis, etc., and provide guidance for effectively using the tools.Develop best practices for the launch and growth of communitiesProvide education & support for Group and Space Administrators (community managers)Develop educational materials to assist communities in growing their membership and engagementMonitor community activity, establish effective benchmarks for measuring the growth of the community, and define objectives to increase site usage.Identify needs within the community; provide input regarding the evolution of the site, and assist in strategy development for future phases.Report on overall Community Health metrics. Minimum Requirements: 2-3 years experience community management in a social media/business platformExtensive knowledge of Jive and its functionalityStrong written and verbal communication skills and able to effectively communicate with all levels of employees.Understands the value and uses of social business for internal audiences and is skilled at encouraging adoption among users.Understanding of the value and use of social media/business tools including wikis, discussions, tagging and search optimization and RSS feeds.Desire to work in a collaborative team environment.Preferred Qualifications: 1-2 years as a system administrator, preferably on JiveFundamental knowledge of HTML and CSSBackground in site analytics and reporting on key business metricsEducation: Bachelor’s degree in Marketing, Journalism, Communication, Social Learning or a related major preferred.Jive , Community , Digital, Social media



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