Managed Print Specialist I job – Canon U.S.A., Inc. – Mount Laurel, NJ


Managed Print Specialist I

Canon U.S.A., Inc.


519 reviews


Mount Laurel, NJ

Canon Financial Services, Inc. (CFS) is a wholly-owned subsidiary of Canon U.S.A., Inc.
Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $29 billion in global revenue, its parent company, Canon Inc. (NYSE:

    • CAJ), ranks third overall in U.S. patents granted in 2016† and is one of Fortune Magazine’s World’s Most Admired Companies in 2016. Canon U.S.A. is committed to the highest level of customer satisfaction and loyalty, providing 100 percent U.S.-based consumer service and support for all of the products it distributes. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. In 2014, the Canon Americas Headquarters secured LEED® Gold certification, a recognition for the design, construction, operations and maintenance of high-performance green buildings. To keep apprised of the latest news from Canon U.S.A., sign up for the Company’s RSS news feed by visiting www.usa.canon.com/rss and follow us on Twitter @CanonUSA. For media inquiries, please contact pr@cusa.canon.com.

      † Based on weekly patent counts issued by United States Patent and Trademark Office.

      All referenced product names, and other marks, are trademarks of their respective owners.

      We are an EEO/AA employer. Minority/Female/Individuals with Disabilities/Protected Veterans.

      Position Overview
      Canon Financial Services in Mount Laurel, NJ is currently seeking a Managed Print Specialist I to process and communicate Cost Per Copy (CPC) and Maintenance reporting for our dealer business segment. The successful candidate will prepare CPC/Maintenance data corrections, performs CPC/Maintenance reconciliations, audits and responds to customer CPC/Maintenance billing and dealer remittance inquiries.

      Responsibilities

      • Daily monitoring of, resolution of errors and changes, serving as business contact for CPC issue and resolution.
      • Tracking and coordination of booking errors related CPC contracts.
      • Researching daily CPC Exceptions for subsidiary dealerships.
      • Responding to correspondence related to CPC leases, reconciling AR/AP related matters for dealers.
      • Ensures accurate and timely responses to dealer needs and requests.
      • Performs detailed CPC/Maintenance investigations, reconciliation and resolution of customer accounts.
      • Coordinates responses to business inquiries with dealer, documentation, collections and customer service.
      • Prepares contract adjustments to correct erroneous billing data.
      • Facilitates distribution of CPC reporting within the CPC group for analytical review.
      • Escalated maintenance verification and processing.
      • Resource for special projects as needed.
      • Practices Customer focus, collaboration, and communication with the servicing and documentation teams

      Qualifications

      • Associates Degree with courses in finance/business administration.
      • 1 year leasing or related industry experience.
      • Knowledge of modern office procedures and business communications.
      • Skill to effectively use a personal computer and various software packages.
      • Ability to handle and resolve challenging billing issues.
      • Ability to identify priorities, work independently, and proceed with established objectives with minimal supervisory intervention.
      • Strong analytical and problem solving skills.
      • Flexibility to work additional hours to achieve established individual and departmental goals.

      If you are not reviewing this job posting on our Careers’ site https://www.usa.canon.com/internet/portal/us/home/about/careers, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://www.usa.canon.com/internet/portal/us/home/about/careers.


519 reviews

Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States…

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