Summary Description Of Position

This position is responsible for performing a variety of analytical, clerical, and decision-making functions that necessary to assure the proper day-to-day operations of the Work Control Center.

Minimum Requirements And Qualification

• High School diploma or equivalent.
• One (1) to three (3) years’ experience in a related field and/or work, or the demonstrated ability to perform the duties and responsibilities of the position.

Major Responsibility Areas And Duties

• Controls and coordinates job cards. Ensures that employee is assigned and working proper pre-assigned jobs using a computerized wand system. Uses work packages, job control cards, labor-hour estimates, job descriptions, project categories, charge numbers, to meet established schedules.
• Monitors complete and incomplete job cards. Makes reports, as required, on status of schedule.
• Notes data, number of hours charged to card, and number of established budget hours.
• Performs general clerical duties, to include setting up files, reproducing paperwork, and entering and collecting computerized data.
• Audits completed work cards. Projects data to show effects of complete and/or incomplete work.
• Updates project flow as required and directed by the Supervisor.

Deliverables

• Controls customers task cards during visit changing the status as needed.
• Continually audits task cards to ensure tally matches the actual open cards.
• Enters labor standard for non-routines and ensures billable non-routines are signed by customer
• Update visit flow chart as required
• Audits completed work cards prior to closing.

Additional Duties

• Perform other duties as assigned by supervisors necessary for the normal day to day operation, not determined at time of hire.

Physical Requirements And Environmental Conditions

• Ability to perform work utilizing a computer for extended periods of time.
• Ability to withstand intermittent moderate noise levels.
• Ability to see close (clear vision at 20 feet or more).